We are committed to your satisfaction and confident in the quality of our software. That's why we offer a 7-day money-back guarantee under the following conditions:
Refund Eligibility: Refunds are only granted if the software is not functioning as intended and after our team has verified the issue. Before requesting a refund, you must have contacted our support team for assistance. We will thoroughly check the installation and configuration to ensure that the software was set up correctly.
Hosting and Environment Limitations: We are not responsible for any issues caused by your hosting provider, including but not limited to restrictions on PHP versions, allowed plugins, or other necessary conditions required for the software to function properly. Please ensure that your hosting environment meets all the necessary requirements before purchase.
Demo Version: We provide a fully functional demo version with super admin accessibility. We strongly advise that you thoroughly test the software using this demo before making a purchase. This demo allows you to explore all features and determine if the software meets your needs.
Refund Method: Please note that we do not accept PayPal refunds. Refunds, if approved, will be processed through other available payment methods.
Free Installation Assistance: We are happy to offer free installation support to help you get started. If you encounter any issues during installation, our support team is ready to assist you in resolving them.
By making a purchase, you acknowledge that you have tested the software using the demo version and that you understand the terms of our refund policy. We are here to help, so please don't hesitate to reach out for any assistance you may need.